Patient Security & Transparency
Privacy Policy
Learn how we collect, use, and protect your information while providing a secure and transparent experience.
At Dr. Shifa Yadav Dermatology Clinic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Full Name
- Phone Number
- Appointment Details
- Treatment Preferences
- Messages or Queries submitted through our forms
- Any information you voluntarily provide while contacting us
We do not collect sensitive medical records through this website.
2. How We Use Your Information
The information you provide may be used to:
- Schedule and manage appointments
- Respond to your inquiries
- Contact you regarding your appointment or treatment
- Improve our website and patient experience
- Provide requested healthcare information and support
Your information is never sold or rented to third parties.
3. WhatsApp Communication
Our appointment and contact forms may redirect you to WhatsApp to complete your inquiry or appointment request. Any communication through WhatsApp is governed by WhatsApp's own Privacy Policy in addition to this website's Privacy Policy.
4. Third-Party Services
Our website may use trusted third-party services including:
- Google Maps
- Google Reviews (Elfsight Widget)
- Website hosting providers
These services may collect limited technical information according to their own privacy policies.
5. Cookies
Our website may use essential cookies to improve website functionality and user experience. No personally identifiable information is collected through cookies without your consent.
6. Data Security
We take reasonable technical and administrative measures to protect your information against unauthorized access, disclosure, or misuse. However, no online platform can guarantee complete security, and users should understand that internet communications always carry some level of risk.
7. External Links
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those third-party websites.
8. Your Rights
You may request to:
- Access your personal information
- Update incorrect information
- Request deletion of information submitted through this website (where applicable)
To make such requests, please contact us using the email below.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Dr. Shifa Yadav Dermatology Clinic
Email: shifayadav@gmail.com
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The updated version will always be published on this page with the latest revision date.